Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal data in compliance with Indian data protection laws.

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Introduction

Turgut, a proprietorship owned by Muhammed Shihabudeen Labba, values your privacy and is committed to protecting personal data collected through ConnectedU ("Platform"), including the website https://connectedu.in and the mobile app.

This Privacy Policy explains what data we collect, how we use it, and your rights under applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA).

Who We Are

  • Business Name: Turgut (Proprietorship)
  • Owner: Muhammed Shihabudeen Labba
  • GSTIN: 32AHDPL2727R1Z3
  • Registered Address: 10/179, Valanjavazhy, Alappuzha, Alappuzha, Kerala, 688005
  • Contact Email: hello@connectedu.in
  • Contact Phone: +919037138030

Data We Collect

We collect personal and non-personal data to provide, improve, and secure the Platform. This may include:

Personal Data

  • Student information: name, date of birth, enrollment number, class/section, academic records
  • Teacher information: name, contact details, qualifications, attendance
  • Parent/guardian information: name, email, phone, relationship with student
  • Login credentials: username, password
  • Payment details (for subscription or module fees)

Non-Personal Data

  • Device information (type, OS, IP address)
  • Usage data (pages visited, features used, app activity)
  • Cookies and analytics data (optional)

Children's Data

  • The Platform is used by minors under 18 under supervision of parents/guardians and educational institutions.
  • Personal data of minors is collected only with explicit consent from parents/guardians or the school acting on their behalf.
  • Parents/guardians have the right to access, correct, or request deletion of their child's data at any time.

How We Use Your Data

We use collected data to:

  • Provide and operate the Platform services for schools, teachers, students, and parents
  • Manage accounts, subscriptions, and payments
  • Communicate important updates, notices, or announcements
  • Analyze usage patterns to improve features and performance
  • Maintain security, prevent fraud, and comply with legal obligations

Data Sharing

We do not sell or rent personal data. We may share data only in these cases:

  • With schools or authorized administrators for academic and administrative purposes
  • With service providers (e.g., cloud hosting, SMS gateways, payment processors) under strict contractual obligations
  • To comply with legal obligations or respond to lawful requests by government authorities

Data Retention

  • Personal data is retained only as long as necessary to provide services or comply with legal obligations.
  • Schools may request data export or deletion at any time.
  • Usage and non-personal data may be retained for analytics and improvement purposes.

Data Security

  • We implement reasonable technical, administrative, and physical safeguards to protect data.
  • Measures include: encryption (in transit and at rest), secure authentication, access control, periodic security audits, and regular backups.
  • While we strive to protect data, no system is 100% secure; users must follow safe practices for accounts and devices.

Your Rights

Under the Digital Personal Data Protection Act, 2023, users have the right to:

  • Access personal data
  • Correct or update personal data
  • Request deletion of personal data
  • Withdraw consent for data processing
  • Lodge complaints with the Data Protection Officer (DPO) or relevant authority

Contact for privacy requests:

Email: hello@connectedu.in

Phone: +919037138030

Cookies and Tracking

  • We use cookies and similar technologies for analytics, performance, and user experience.
  • You can manage cookie preferences through your browser or app settings.

Third-Party Services

  • The Platform may use third-party services (e.g., AWS, Firebase, SMS gateways, payment gateways).
  • Third parties are bound by data protection agreements and use data only for service purposes.
  • We are not responsible for the privacy practices of these third parties; users should review their policies separately.

Data Breach Notification

  • In the event of a data breach, we will notify affected users and the Data Protection Board as required by law.
  • We maintain an internal incident response plan to mitigate risks.

Cross-Border Data Transfer

  • Some data may be stored or processed on servers outside India (e.g., cloud hosting).
  • We ensure such transfers comply with DPDPA cross-border data rules and maintain adequate safeguards.

Changes to This Privacy Policy

  • We may update this Privacy Policy periodically.
  • Users will be notified of material changes via the Platform or email.
  • Continued use of the Platform after updates constitutes acceptance of the revised policy.

Governing Law and Jurisdiction

  • This Privacy Policy is governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts in Kerala, preferably Ernakulam.

Contact Us

For privacy-related questions, concerns, or requests:

Turgut (Proprietorship owned by Muhammed Shihabudeen Labba)

Email: hello@connectedu.in

Phone: +919037138030

Address: 10/179, Valanjavazhy, Alappuzha, Alappuzha, Kerala, 688005

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